Privacy Policy

Last Updated: February 26, 2026

1. Our Commitment to Privacy

JNDC Pty Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of our clients and website visitors. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we collect, use, disclose, and secure your personal data.

2. Information We Collect

We collect personal information that is reasonably necessary for our business functions as a custom home builder. This includes:

• Identity and Contact Details – Names, residential addresses, email addresses, and phone numbers.
• Project Information – Site addresses, land ownership details, and architectural preferences.
• Technical Data – IP addresses and website usage data collected via cookies for site optimisation.
• Communication Records – Information provided through our website contact forms or direct correspondence.

3. How We Use Your Information

Your personal information is used primarily to provide construction services and manage your project. Specific uses include:

• Service Delivery – Facilitating quotes, contracts, and project management.
• Client Communication – Responding to inquiries and providing project updates.
• Legal Compliance – Meeting statutory requirements under the Home Building Act 1989 (NSW).
• Marketing – Providing information about our services, subject to your right to opt-out at any time.

4. Disclosure of Personal Information

We may disclose your information to third parties only when necessary for your project or as required by law:

• Subcontractors and Suppliers
  • Tradespeople and material suppliers involved in your build.
• Government Bodies
  • Building Commission NSW or other regulatory agencies for compliance and licensing purposes.
• Professional Advisers
  • Legal or financial consultants assisting with contract management.
• Legal Requirements
  • When authorized or required by law, such as to prevent a serious threat to safety.

5. Data Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure:

• Digital Safeguards – Information is stored on secure servers with firewall protections.
• Retention – We retain records for as long as necessary to fulfill service and legal obligations, typically for a minimum of 7 years.
• Destruction – Data that is no longer required is securely destroyed or de-identified.

6. Notifiable Data Breaches

In accordance with the Notifiable Data Breaches (NDB) scheme, we will notify you and the Office of the Australian Information Commissioner (OAIC) if your personal information is involved in a data breach that is likely to result in serious harm.

7. Your Rights: Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or out of date.

• Request Process – Please submit access or correction requests in writing to our Privacy Coordinator.
• Verification – We may require identity verification before releasing or amending sensitive data.

8. Contact and Complaints

If you have questions about this policy or wish to lodge a complaint regarding a privacy breach, please contact us:

Email: [email protected]

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.